Working Title: Administrative Support RN-BSN & Grad Programs
Classification Title: ASC II
Priority Application Date (Posting will remain open until filled): Sunday, February 18, 2024 @ 11:55 PST
Please note: As of February 2, 2024, this position has been reposted and is under active recruitment. Apply today! (Prior applicants need not re-apply.)
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
The incumbent is directly involved in work assignments and projects in support of the RN-to-BSN and MSN programs and their coordinators. Under general direction, the incumbent is responsible for the administrative flow of all programs in the School of Nursing and provides lead work to others in a variety of technical and clerical duties in support of the day-to-day functions of the School of Nursing. The incumbent is responsible for the coordination and performance of the full range of the clerical and administrative support functions for the academic programs within the School of Nursing. Responsibilities may include providing training to all levels of staff and student assistants in standard office procedures. The incumbent is fully accountability for work flow and completion of work for the assigned support staff.
The incumbent is involved with knowing, understanding, interpreting, and following complex policies, procedures, and regulations as they pertain to students, the University, and nursing regulation and accreditation. This includes compiling data, analyzing the data, and creating standard reports and providing data for School surveys and reports.
This position encompasses responsibilities which serve to complement and back up the AA/S and the Chairperson in performing administrative functions of the School.
FLSA: Non-Exempt (Eligible for overtime compensation)
Recruitment Type: Regular (Probationary)
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. This position may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
1. Experience in administrative support areas. Job experience that confirms the ability to work independently, exercise sound judgement, problem solving, and decision making.
2. Excellent verbal, written, organizational, analytical, and web communication skills. Ability to draft and compose correspondence and standard reports. Thorough mastery of English grammar, punctuation, and spelling.
3. Experience with customer service / people skills. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
4. Expertise in using office software packages (e.g. Microsoft Office Suite), technology, and systems and with all levels of word processing and computer data entry, analysis, and update.
5. Proficiency working with school-based records / data systems / software (e.g. PeopleSoft, CMS, OnBase, and Cognos).
6. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
7. Ability to independently prioritize, plan, and organize work in a fast-paced environment with multiple interruptions.
8. Ability to use negotiation and persuasion skills to achieve results and expedite projects.
9. Aptitude to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
10. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
11. Ability to independently handle multiple work unit priorities and projects which could include the coordination of others.
12. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
13. Ability to independently apply a wide variety of policies and procedure where specific guidelines may not exist.
14. Working knowledge of budget policies and procedures.
15. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
16. Capability to monitor, and provide Work Lead direction and feedback.
17. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
CONDITIONS OF EMPLOYMENT
Ability to successfully pass a background check.
18. Extensive knowledge of the programs and the regulatory agencies with which the programs must comply; regulations of the state and national accrediting bodies (i.e., Board of Registered Nursing, CCNE).
19. Comprehensive and detailed knowledge of the policies, services, practices, procedures, activities, timelines, programs, and organizational structure of the School of Nursing. Ability to evaluate these and make recommendations related to operational and procedural matters.
20. Ability to work with diverse population groups and understand the educational, cultural, and financial issues facing those populations 21.Ability to lead training and staff meetings to assist with bringing changes in procedure to help streamline staff and faculty workloads and develop practical, thorough, and creative solutions to problems.
22.Demonstrated experience in the coordination of entire clerical and administrative support functions and / or program office, and / or in a higher-level administrative office.
23.Ability to participate in and manage large scale, complex projects with broad, visible impact that involves coordination with other departments.
24.Ability to perform independently under general direction related to goals.
25. Completion of community college education.
Documents Needed to Apply
Resume, cover letter and diversity statement.
Diversity statement: One of Sacramento State's imperatives is a commitment to diversity and inclusion and ensuring that our campus is a welcoming and inclusive place for all of our students, faculty, staff and community members. Please include a statement up 500 words, discussing your commitment to supporting students, staff and faculty in a diverse University setting.
Failure to upload these documents to the online application may result in disqualification.
About Sacramento State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person.
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa).