Athletics Ticketing Lead

Apply now Job no: 527020
Work type: Staff
Location: Sacramento
Categories: Unit 9 - CSUEU - Technical Support Services, Athletics, Temporary, Full Time, On-site (work in-person at business location)


Working Title: Athletics Ticket Lead

Classification Title: Administrative Analyst/Specialist Ex I

Posting Details 

Priority Application Date (Posting will remain open until filled): Wednesday May 3, 2023 @ 11:55pm PST 

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general direction of the Sr. Associate A.D./External Affairs, the position oversees and coordinates all Hornet Athletics ticket sales, group sales, services and operations. The position assists Hornet Ticketing Supervisor in building and maintaining all Athletic events within the ticketing system and will implement the Athletics Block S Ticket Program.
The incumbent is responsible for selling/servicing season tickets and groups tickets for all Sacramento State Athletics ticket events and managing team lists. The incumbent is required to be at all Athletics homes games and travel to some away games, so must be able to work a flexible schedule, which includes nights and weekends. The incumbent is also responsible for building season packages and contacting season ticket holders for renewal as well as making outbound calls for new season ticket sales for all ticketed sports.

FLSA: Exempt (Not eligible for overtime compensation)

Anticipated Hiring Range: $ 4,170.00 - $ 6,000.00 per month, commensurate with candidate's education, experience, skills, and training

CSU Classification Salary Range: $ 4,170.00 - $ 7,545.00/month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  2

Recruitment Type: Temporary 

Time Base: Full-Time

Pay Plan:  12 months 

Work Hours: Monday - Friday, 8am - 5pm with frequent need to work evenings and weekends.

Department Information 

Information on department function and purpose.

Minimum Qualifications 

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Required Qualifications 

1. Experience with development stewardship, ticket sales/service/operations and external relations
Knowledge, Skills and Abilities
2. Experience with providing lead work direction to a large number of transitory staff; including selection, hiring, termination, training and scheduling.
3. Experience with cash handling, including credit card security and daily balancing and reconciliation
4. Strong written and verbal communication skills with a solid foundation in grammar, spelling and the composition of various communication vehicles are essential
5. Experience with ticketing operations and ticketing software
6. Strong interpersonal skills to develop and maintain relationships
7. Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint and Publisher
8. Ability to work independently as well as collaboratively
9. Ability to follow policies, rules and regulations set forth by the University, CSU and NCAA
10. Ability to support and positively contribute to the mission, goals, and objectives of the Athletics Department
Work Schedule Requirements
11. Ability to work a flexible schedule that will include evenings and weekends
12. Ability to travel
Condition of Employment
- Ability to pass a background check

Preferred Qualifications 

13. Knowledge of NCAA rules and regulations surrounding ticket distribution and sales
14. Two (2) years of professional experience
15. Experience using a Ticketing System and season ticket and group solicitations
16. Two (2) years of sales, service or ticket operations or technical experience
17. Two years or more of staff supervision or leadership experience

Documents Needed to Apply

Resume and cover letter. Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.



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