Front Office Coordinator (ASC I), School of Nursing

Apply now Job no: 518921
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Working Title: Front Office Coordinator

Classification Title: Administrative Support Coordinator I

Posting Details

Priority Application Deadline (Posting will remain open until filled): Sunday, October 2, 2022 at 11:55 p.m.

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

This position is the initial interface with the School of Nursing for individuals and /or groups from a variety of campus and community entities. This position serves as the receptionist and front office support who greets and supports students, staff, faculty, and the general public with any service they need within the scope of the School of Nursing. Responds to a high number of outside inquiries regarding the nursing programs (traditional BSN, RN-BSN, MSN, and School Nurse) and directing interested students and the general public to campus resources beyond what the School of Nursing offers.

Coordinates gathering, maintaining, and archiving departmental documents such as those required for program accreditation and licensure. Maintains all student files and records, handles registration and registration issues, maintains internal class schedule and any extra class events. Books conference and small rooms and obtains parking passes for guests as needed. Assists with website maintenance, program/school marketing, and supply ordering.

FLSA: Non Exempt (eligible for overtime compensation under FLSA). This position is benefits-eligible.

CSU Classification Salary Range: $3505 - $5508 per month 

Hiring Range: $3505 - $4005 per month

Recruitment TypeRegular (probationary)

Time BaseFull-Time 

Pay Plan 12 month

Work Hours: M-F 8:00 - 5:00  Partial telework schedule may be possible, upon management approval, after the probationary period is completed.

Department Information 

The School of Nursing prepares students and working professionals to take on many roles in the field of nursing.

The school offers both a traditional Bachelor of Science and various tracks to nursing professionals who wish to advance their career.

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications 

Knowledge and Abilities:

  1. Experience performing and coordinating the full range of secretarial and administrative functions of an office.
  2. Involvement in assignments and projects that require coordinating, prioritizing, and monitoring through to completion with accountability for end results. 
  3. Proven capability to perform day-to-day work independently under general supervision setting own priorities as well as in a team environment.
  4. Demonstrated ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
  5. Experience which demonstrates active problem-solving ability.
  6. Involvement in planning and coordinating working within a unit or small group.
  7. Demonstrated ability to independently interpret and apply a variety of complex policies and procedures, timelines, and activities such as those for the different programs offered by the School of Nursing.
  8. Ability to identify variances from applicable policies, apply policies and procedures where specific guidelines may not exist and/or to direct individual to the appropriate resource(s).
  9. Demonstrated ability to coordinate and maintain cooperative working relationships with individuals at all levels, both internally and among external constituencies, and serve as a liaison for the organizational unit.
  10. Experience drafting and composing correspondence and standard reports using demonstrated knowledge of English grammar, punctuation, and spelling.
  11. Excellent verbal and written communication skills with a demonstrated ability to communicate effectively in a diverse environment.
  12. Ability to interact professionally and effectively with prospective students, student service providers, colleagues, and outside agencies and colleges
  13. Demonstrated fluency using standard office software packages (e.g. Microsoft Office Suite)
  14. Experience performing assignments that reflect a general proficiency, knowledge, and multi-level experience in word processing, web knowledge, information systems, and computer analysis, entry and updating.
  15. Ability to handle multiple interruptions and perform multiple tasks;
  16. Ability to effectively explain complex ideas clearly, concisely, and accurately to students, faculty, administrators, and outside agencies and colleges;
  17. Ability to maintain confidentiality of student records and interactions;
  18. Ability to perform standard arithmetic functions of a transactional nature, including tracking, comparing data, and making projections.

Conditions of Employment:

  • Ability to successfully pass background check

Preferred Qualifications 

19. Comprehensive knowledge of the policies, services, practices, procedures, activities, timelines, programs, and organizational structure of the School of Nursing and the University.

20. General knowledge of nursing education regulation including nursing accreditation and the California Board of Registered Nursing requirements.

21. Ability to work with diverse population groups and understand the educational, cultural, and financial issues facing those populations;

22. Proficiency working with school-based systems/software (such as PeopleSoft, CMS, and COGNOS) and learning management systems (such as Canvas®).

23. A high-degree of proficiency, knowledge, and multi-level experience in word processing, web knowledge, Microsoft Office, information systems, and computer analysis, entry and updating.

24. Ability to quickly learn new office technology systems and software.

25. Possess understanding of special needs and requirements of students applying to an impacted major.

26. Ability to participate and contribute in training and staff meetings to assist with bringing changes in procedure to help streamline staff and faculty workloads.

27. Completion of some college education or office administrative training.


Required Licenses/Certifications 


Documents Needed to Apply


Cover letter

Diversity statement: One of Sacramento State's imperatives is a commitment to diversity and inclusion and ensuring that our campus is a welcoming and inclusive place for all of our students, faculty, staff and community members. Please include a statement up 500 words, discussing your commitment to supporting students, staff and faculty in a diverse University setting.

Failure to upload these documents to the online application may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.



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