Careers

Support Coordinator/Biller

Apply now Job no: 537730
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

Working Title: Support Coordinator/Biller

Classification Title: Administrative Support Coordinator I

Posting Details 

Priority Application Date (Posting will remain open until filled): Sunday, April 21st @ 11:55pm PDT

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the supervision of the Senior Associate Vice President Health Services, or designee the position is responsible for administratively assisting the Senior AVP and SHWCS in the coordination all SHCWS billing services including review of tickets and files to upload to student accounts, reversing and correcting charges, reviewing of appeals for charges and communication to the student regarding appeal process. Additionally, provides support and coordination of payroll and timekeeping, scheduling and special projects as asigned, included but not limited to Immunization input and contact for holds placed on student accounts. Assists with mail distribution and subpoenas, regulatory compliance and accreditation standards. The position requires excellent communication skills, attention to detail, and organizational and time management skills.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3,900/month - $4,200/month

CSU Classification Salary Range: $3,680/month - $5,783/month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 1

Recruitment TypeRegular (Probationary)

Time BaseFull-Time

Pay Plan12 months 

Work Hours: Monday - Friday, 8am - 5pm. Hours may vary based on operational needs.

Department Information 

Student Health, Counseling Services, & Wellness (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community.  SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC).

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications 

  1. Basic accounting knowledge.
  2. Strong working knowledge of medical terminology.
  3. Ability to independently manage and prioritize tasks and project development.
  4. Effective oral and written communication skills.
  5. Ability to maintain effective working relationships with students, clinical staff, medical providers, and the campus community.
  6. Ability to use sound judgement and make informed decisions in the absence of specific guidelines or policies.
  7. Ability to organize work independently or with little direction.
  8. Ability to manage highly confidential information, interpersonal contacts and preserve the privacy of clients in multiple working environments and according to regulations and standards of practice.
  9. Ability to complete business writing as needed e.g., office correspondence and report writing etc.
  10. Ability to problem solve and analyze complex situations, troubleshoot and resolve operational problems.
  11. Have experience with electronic health systems and electronic records systems as required.
  12. Demonstrate sensitivity to all cultures, ages, ethnicities etc., when working with patients, clients and the campus community.
  13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Condition of Employment:

  • Ability to pass a background check.

Preferred Qualifications 

  1. Experience working with students in a University or College environment
  2. Experience working with PointnClick, or other Electronic Records System (EHR)
Documents Needed to Apply
  • Resume
  • Cover Letter

Failure to upload required documentation may result in disqualification.

You will be prompted to respond to a few short-answer questions as part of this application form.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Advertised: Pacific Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Applicant Login

Refine search

Work type

Locations

Northern California

Categories

Appointment Type
Bargaining Unit
Job Search Category/Discipline
Time Basis
Workplace Type (Exclude Inst Fac)