Advising and Outreach Specialist

Apply now Job no: 525825
Work type: Staff
Location: Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: Advising and Outreach Specialist

Classification Title: Student Services Professional II

Posting Details 

Priority Application Deadline: Wednesday, August 30th @ 11:55pm PST (Posting will remain open until filled)

Position Summary

Under the general supervision of the Associate Dean and Student Success Center Coordinator in the College of Education, the incumbent is an integral member of the Student Success Center, performing moderately complex student services work. As a member of the advising and outreach team, this position is responsible for advising prospective and currently enrolled students in the College of Education.

Incumbent counsels/advises students on a daily basis and interprets and clarifies both general and specific information regarding all College of Education undergraduate and post-baccalaureate programs. Position utilizes interviewing and counseling techniques to assist students in progressing towards their degree objectives.

The incumbent will utilize an advising framework providing developmental advising information and assistance to students about application and admissions procedures and matriculation towards a degree. The incumbent works closely with the SSC advising team, Education Equity Program, Branch Chairs, Associate Dean, and Faculty Fellow advisors to promote consistency in advisement and a commitment to serving a diverse population of student majors/minors, and all others to ensure academic success and student retention and graduation.

FLSA: Exempt (Not eligible for overtime compensation)

Anticipated Hiring Range: $ 4,610 per month - $5,300 per month

CSU Classification Salary Range: $4,610 per month - $6,556 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 1  

Recruitment Type: Regular

Time Base: Full-Time

Work Hours: M-F, 8am-5pm with occasional evenings and/or weekends 

Department Information 

The College of Education Student Success Center brings together numerous individuals to support and enrich student learning and engagement through academic program advising and planning in addition to providing resources for career exploration. The Center is here to help guide students through their academic careers at Sacramento State. Advisors provide academic assistance to both prospective and continuing students in the College of Education. We recommend that undergraduate students meet with an advisor once per semester to discuss course planning and graduation. The answers to many of our frequently-asked questions can be found on the Advising Resources page, which includes links about scholarships, financial aid, graduation, and detailed information about major requirements and popular career paths. The College of Education is responsible for the professional development of teachers, administrators, and counselors to meet the needs of California’s diverse schools, families, and communities in the 21st Century. Professional development includes the initial preparation of candidates for basic specialist, service, and administrative credentials; advanced programs leading to graduate degrees (M.A., M.S., and Ed.D.) for experienced practitioners; the preparation of school administrators and those who will guide public policy in education; and the preparation of counselors and school psychologists for schools, families, public agencies, and private agencies. The College also makes a substantial contribution to the undergraduate curriculum at Sacramento State, offering baccalaureate programs in Child Development, American Sign Language/Deaf Studies and Vocational Education.

Student Support Services | Sacramento State (

Minimum Qualifications 

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine maters where required; recognize multicultural, multi sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. À master's degree in a job-related field may be substituted for one year of the professional experience.


Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a rear-for-year basis.


  1. Experience working with students in a higher education setting (e.g., advising, admissions, student programming or development).
  2. Experience working with students from various ethnic and socioeconomic backgrounds, including students that may be considered to be “at risk.”
  3. Ability to independently prioritize, plan, organize, and implement work in a fast-paced environment with veryfew errors and a high attention to detail.
  4. Strong interpersonal skills and the ability to provide direct services to a diverse student population.
  5. Program management skills (student success focused).
  6. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
  7. Ability to establish and maintain cooperative working relationships with faculty, administrators, student organizations, and other private and public agencies.
  8. Ability to understand, interpret, and apply moderately complex rules, policies, regulations, and procedures.
  9. Proficiency with standard office software (Microsoft Office Suite).
  10. Experience working with university-based record/data systems/software (example: PeopleSoft).

Conditions of employment

- Ability to pass background check.


  1. Working knowledge of University General Education and graduation requirements.
  2. Master's degree in Educational Leadership, College Student Personnel, Student Affairs, Educational Counseling, or related field.
  3. General knowledge of other related university student services.
  4. Ability to work occasional evenings and weekends.
  5. Ability to communicate in language other than English.

Documents Needed to Apply

Resume and cover letter.

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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