HornetAttain! Outreach Assistant

Apply now Job no: 525349
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Part Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: HornetAttain! Outreach Assistant

Classification Title: Instructional Support Assistant I

Posting Details 

Priority Application Date (Posting will remain open until filled): March 21, 2023 @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the lead work direction of the HornetAttain! Administrative Support Coordinator, the Instructional Support Assistant I is responsible for outreach and scheduling activities for stopped-out and returning learners through HornetAttain!. Working with staff from the College of Continuing Education (CCE) and Sac State Student Affairs, the incumbent maintains course appointment information on the Master Calendar that is needed for Achievement Advisor’s and staff. Additionally, the incumbent fields questions to the appropriate staff or Achievement Advisor and assisting the HornetAttain! Research Technician as needed.

FLSANon-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $19.26 per hour - $19.75 per hour

Time Base: Part-Time (20 hours per week)

CSU Classification Salary Range: $19.26 per hour - $27.54 per hour

Salary Grade/Range:  1

Recruitment TypeTemporary (may be eligible to renew annually)

Work Hours: 20 hours per week. Work hours vary depending on department operations.

Department Information 

The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs.

CCE Personnel Operations is committed to offering comprehensive personnel services to attract, develop, and retain a diverse and talented workforce.

For more information, please visit:

Minimum Qualifications 

Knowledge of procedures and practices related to providing support services; knowledge of procedures and practices related to ordering, issue and inventory. Ability to learn quickly the names, uses, and care of common types of materials, supplies, and equipment used in the instructional program to which assigned; ability to inspect materials, supplies, and equipment to determine their suitability for various uses; ability to prepare and follow schedules for providing service; ability to count and perform simple arithmetic calculations; ability to read and write at a level suitable for performance on the job.



Equivalent to six months of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment.


Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies or equipment or in an office which provided similar services to a technical function or unit.


Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment.

Required Qualifications 


1. Experience using standard office software programs (MS Word, Excel, PowerPoint, Teams, Internet Explorer).

2. Experience being quality oriented (accurate, timely, responsive to customers’ needs).

Knowledge, Skills, Abilities:

3. Effective communication skills (written and verbal).

4. Strong customer service skills.

5. Interpersonal skills to interact effectively with all levels of staff and external constituencies.

6. Strong organizational and time management skills.

7. Ability to maintain confidentiality and sensitive information.

8. Ability to travel locally (minimal), as needed, to support the essential functions of the position.

9. Ability to work evenings and weekends as needed.

Conditions of Employment - Ability to successfully pass a background check

Preferred Qualifications 

10. Experience working in higher education

Documents Needed to Apply

Resume and cover letter.

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.



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