Job Summary

Under the general direction of the Director of Advising, the Administrative Support Coordinator acts as the front office representative and is responsible for coordinating all administrative operations and functions of an office.

Key Responsibilities

• Customer Service & Student Support: Provides customer service to students, faculty, administrators, and the public, including answering phones and greeting visitors, routing to the appropriate Advisor or other resource(s), as needed.
• Financial Data Entry & Purchasing: Performs data entry of expenditures, reconciles funds, and reviews fund balances, under the guidance of CHHS administration and the Chair/Director.

Knowledge Skills and Abilities

Well versed in managing multiple line phone system and handling multiple incoming calls, giving relevant information to callers and routing calls appropriately. Skilled in greeting visitors, determining nature of business and directing correctly. Able to handle difficult situations tactfully. Knowledge of administrative procedures and experience performing clerical duties. Knowledge of campus policies and procedures.  Experience working with undergraduate students. Able to work and communicate efficiently with all students, faculty and staff. Proficient in Microsoft Office applications and relevant software applications; PeopleSoft/CMS experience preferred

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

•  Equivalent to four years of administrative support experience required.
•  Equivalent four years in an administrative capacity with a wide variety of duties and responsibilities, which has provided the applicant with the knowledge and ability to organize and prioritize work as well as complete projects without supervision.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

CHHS Advising Center

Classification

Administrative Support Coordinator I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

· Hiring Range: The hiring range for this position is $4,047 - $4,916 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,047 - $5,896 per month.

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

Testing 

Candidates/Finalists will be required to undergo testing.

PLEASE FILL OUT THE APPLICATION COMPLETELY                                                                    

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.