Director of Clinical Operations

Apply now Job no: 538070
Work type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Health Professionals, Full Time, On-site (work in-person at business location)

Working Title: Director of Clinical Operations

Classification Title: Administrator II

Posting Details 

Priority Application Date (Posting will remain open until filled): Thursday, May 23, 2024 @ 11:55pm PDT

Hiring Preference
Not Applicable

Position Summary

Under the direction of the Senior Associate Vice President of Student Health & Counseling Services (SHCS), the Director is responsible for day-to-day management and supervision of all SHCS clinic & business operations. The Director provides leadership to ensure quality service is delivered that meets the evolving needs of our student population.  The Director plays a key role in administrative oversight of the health center which includes services in urgent care, primary care, radiology, laboratory services, immunization clinic, integrated health information management, and billing, the Director is also responsible assisting with clinical input for sports medicine/athletic training.  The Director ensures the fiscal management of the annual budget working with the Budget Analyst and Sr. AVP and in collaboration with the Medical Director, Counseling Director, Pharmacist in Charge, Associate Director of Campus Wellness, IT Consultant on the use of financial resources and shared budget.  Additionally, the Director plays a key role in ongoing compliance and accreditations through AAAHC; other duties include but are not limited to accreditation, emergency preparedness, compliance with all State and Federal regulations, HIPAA, laboratory and x-ray regulations, risk management, procurement, assist with contracting with outside vendors, assessment of programs and services, employee health and ensures the proper maintenance and integrity of the electronic health record system.  The Director supports and promotes a professional practice model that encourages collaboration and utilization of data for clinical and administrative operations and is expected to openly support, communicate, and work toward the mission of the department, division, and the university.

FLSA: Exempt (Not eligible for overtime compensation)

Anticipated Hiring Range: $10,500 per month - $12,500 per month

CSU Classification Salary Range: $4,812 per month - $15,449 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  1

Recruitment Type: Regular (At-Will)

Time Base: Full-Time

Pay Plan: 12 months 

Work Hours: Monday - Friday; 8am - 5pm. Hours will vary based on operational needs.

Department Information 

Student Health, Counseling Services & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community.  SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC).

Required Qualifications 

Position requires possession of a Master’s degree or higher, licensed in the State of California as a Registered Nurse or Nurse Practitioner/Physician Assistant.  Requires 7 years of progressive management experience.  Candidates must possess a thorough knowledge of administration, organizational development, personnel management, accreditation, strategic planning, budgeting, and facilities management in a healthcare setting.

A successful incumbent must possess:

  1. An excellent understanding and experience in the management of a medical facility, preferably in an ambulatory care or college health environment.
  2. A thorough knowledge of the principles of management, fiscal operations, organizational and strategic planning, and human resources.
  3. The ability to lead and supervise the work of a diverse, multidisciplinary staff.
  4. The ability to perform independently and in solution-oriented ways.
  5. A positive customer service philosophy to both internal and external constituents.
  6. The ability to compile, prepare, write, and review error-free reports.
  7. Excellent verbal and written communication skills.
  8. The ability to understand and implement provisions of collective bargaining agreements and contracts.
  9. Experience and expertise in electronic medical records system management.
  10. Current ACLS and BLS certification.

Conditions of Employment

  • Ability to pass background check

Preferred Qualifications 

  1. Ten or more years’ experience in a management role in a large healthcare or ambulatory care setting. 
  2. Expertise in using data for monitoring and improving operations, quality of care, and financial sustainability.
  3. Emergency Management Training.

Required Licenses/Certifications 

  • State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant
  • ACLS/BLS Certificate

Documents Needed to Apply

  • Resume (CV) & Cover Letter
  • Copy of State of California license as a Registered Nurse or Nurse Practitioner/Physician Assistant
  • ACLS/BLS Certificate

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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