Working Title: Benefits Coordinator

Classification Title: Administrative Support Coordinator II

Posting Details 

Priority Application Date (Open until filled): Sunday, November 12, 2023 @ 11:55pm PT

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general direction of the Director of Benefits Services, and in coordination with the Benefits Analysts, the Benefits Coordinator is responsible for providing support and coordination for various benefits program areas within the Benefits office. The incumbent will perform a variety of complex administrative functions within the Benefits Office, such as benefits administration; coordination of the CSU Fee Waiver and Reduction Program; supporting the intake process for benefits related inquiries; communicating basic eligibility, policy and procedure information according to the regulations of the CSU Benefits Program; and maintaining confidential benefits and leaves files containing information related to employee medical leaves.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3,681 - $4,500 per month based on applicable knowledge and work experience

CSU Classification Salary Range: $3,681 - $6,034 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 2

Recruitment Type: Regular (Probationary)

Time Base: Full-Time 

Pay Plan:  12 months 

Work Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Work will be conducted on-site

Department Information 

The Office of Human Resources supports the goals and objectives of the University through the development, implementation, and maintenance of human resources programs, policies, and processes which include the recruitment, development, and retention of diverse, competent, and talented professional staff personnel.  Our skilled staff is available to provide you with professional and timely information, advice, and counsel in the areas of benefits, classification/compensation, recruitment, employee and labor relations, payroll, and learning & development.  The Benefits Office administers health benefits, retirement programs, disability leaves, and reasonable accommodations for all Sacramento State employees (faculty, staff, and management).

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications 

1. Basic knowledge of and ability to follow standard office procedures (e.g. filing, maintaining of records, answering phone and transferring of voicemail messages).
2. Good written and oral communication skills to communicate effectively and tactfully.
3. Experience working in Human Resources.
4. Provide professional and service-oriented assistance to campus employees and departments.
5. Make appropriate work decisions by interpreting and applying collective bargaining agreement language, established policies and procedures.
6. Identify and solve standard problems and escalate complex problems to appropriate staff/management.
7. Ability to learn the operations, procedures, and requirements of the assigned work unit or program and effectively apply them with sound judgment in a variety of procedural situations.
8. Work independently, possess self-direction skills to be able to proactively organize work, set priorities, anticipate setbacks and follow through on the position responsibilities.
9. Organizational and time management skills to prioritize and multi task, meet goals and deadlines.
10. Perform a variety of clerical/secretarial duties and data entry with speed and accuracy.
11. Work effectively to establish and maintain cooperative working relations with a diverse group of individuals.
12. Operate standard office equipment including but not limited to, computer, laptop, copier/scanner, fax machine, and printer.
13. Utilize common computer application programs and related computer software packages (e.g. Microsoft Office Suite and internet applications).
14. Ability to pass a background check.

Preferred Qualifications 

1. Bachelor’s degree from an accredited college or university with major coursework in business or public administration, human resources or closely related field.
2. Human Resources experience in an educational or public sector office environment and/or experience in Benefits, leaves management or closely related field.
3. Knowledge of Human Resources software applications, such as PeopleSoft HR application.

Documents Needed to Apply

• Resume
• Cover Letter  

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.