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Enrollment Management and Student Systems Project Assistant

Apply now Job no: 527780
Work type: Staff
Location: Sacramento
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: Enrollment Management and Student Systems Project Assistant

Classification Title: Administrative Analyst/Specialist Non-Exempt

Posting Details

Priority Application Date (Posting will remain open until filled): Monday, May 29th @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general supervision of the Director of Enrollment Management and Student Systems, the incumbent is responsible for performing various administrative and analytical duties to aid the office of EMSS and its campus partners in tracking project and program progress, enrollment data, as well as documenting new and existing business processes.

The incumbent will maintain and support tickets and requests for to the Student Success Management System (EAB) software. The incumbent will also gather data in order to prepare reports on all services provided on behalf of the EMSS office. The incumbent will make recommendations to the Director of Enrollment Management and Student Systems on business process improvements to help streamline services to students provided by the EMSS office.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3,518 per month, anticipated hiring range is at the minimum of the classification salary range

CSU Classification Salary Range: $3,518 per month - $6,791 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  1

Recruitment TypeRegular (Probationary)

Time BaseFull-Time

Pay Plan: 12 months 

Work Hours: Monday - Friday, 8am - 5pm. Work hours may vary depending on department need.

Department Information 

The Enrollment Management and Student Services unit, in support of the mission and core values of CSUS, makes it a priority to understand the student experience from prospect to career and ensures each student has a well-informed and positive educational journey by reducing administrative barriers, ensuring the integrity of student records, using technology to support student services, and providing proactive communications to create positive long-lasting student experiences.

Minimum Qualifications 

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Required Qualifications 

Experience

  1. Experience in one or more of the following functional areas: Admissions, Records, Registration, Financial Aid, Academic Advising, Veteran's Affairs, or related student service functions in a college or university setting.
  2. Experience independently researching and resolving problems.

Knowledge/Skills/Abilities:

  1. General knowledge of the principles, practices, and trends of the Student Services field.
  2. Ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process.
  3. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary.
  4. Ability to establish and maintain cooperative working relationships with a various stakeholders.
  5. Exceptional communication skills in person, via email, phone, or web; ability to maintain composure and professionalism.
  6. Ability to effectively interact with a diverse population of students, faculty, staff, and the general public.
  7. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook)

Conditions of Employment:

  • Ability to pass a background check.

Preferred Qualifications

  1. Knowledge of university policies and procedures, including Admissions, Records and Registration, Student Accounts, and Financial Aid.
  2. Experience with gathering, compiling and analyzing data from a multitude of databases.
  3. Knowledge of Common Management System (CMS), Data Warehouse, Tableau Dashboards.
  4. Experienced in Project Management methodologies and software tools
Documents Needed to Apply

Resume and Cover Letter

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit  https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit   https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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