Hiring Preference
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
Position Summary
The Information Technology Consultant-Career will work with the Lead ITC in the College of Natural Sciences & Mathematics (NSM) to provide first-tier user support of the instructional and administrative computing systems and web services used within the College of Natural Sciences and Mathematics. This position will serve as the primary support for web design, accessibility, and maintenance for the College and Department websites, including providing training where needed to faculty and staff. This position will also serve as a communications and coordination point with the Information Resources & Technology (IRT) division both for second-tier and higher user support and for intermediate to advanced IT services from the Technical Services, Academic Computing, Operations and System Services, Information Security, and Networking units.
This position will generally be available for user support during normal business hours and may also occasionally need to provide onsite support outside of normal business hours.
Anticipated Hiring Range: $4,678 - $6,350 per month commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,372 - $10,792 per month
Best-in-class Benefits: Click here to learn more
CSU Total Compensation: Click here to learn more
The College of Natural Sciences & Mathematics consists of six departments, three centers and a machine shop, and is comprised of approximately 50 staff, 250 faculty and 3,000 students. Our degree programs, research opportunities, internships and strong student support prepare graduates to achieve lifetime career success, contribute to knowledge and help solve societal problems. Our faculty, students and graduates promote regional progress through professional activity and community collaboration.
To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
Education/Experience:
1. Bachelor's degree in computer science, information systems, educational technology, or related fields, or similar certified coursework in applicable fields of study.
2. Demonstrated experience with web site design and maintenance using standards for content management, quality assurance, and accessibility.
Knowledge, Skills, Abilities:
Demonstrated ability to function as an Information Technology Consultant at the Career level including:
3. Ability to independently apply technical judgment to both standard and non-standard applications and systems
4. Ability to integrate multiple applications to match user and process needs
5. Ability to use systems to provide solutions to a wide range of common computing problems
6. Ability to analyze data requirements in support of applications
7. Ability to work independently on IT computer systems to provide solutions to common system problems and individual user needs; ability to work with users to interpret needs and deliver appropriate IT solutions and troubleshooting in a team environment.
8. Ability to provide effective consultative skills to assess user needs and liaison with appropriate IT personnel to obtain and coordinate second level and above IT skills that meet needs.
9. Ability to troubleshoot and understand the development and use of multiple software and IT system applications to issues and problems and to work with appropriate IT staff to resolve user problems.
10. Demonstrated ability to work both independently and collaboratively with faculty, staff and other IT staff.
11. Ability to initiate and manage multiple tasks, projects and people under competing deadlines and maintain flexibility during constantly shifting priorities.
12. Effective communication and listening skills.
- Effective interpersonal and customer service skills.
Other:
13. Ability to travel
14. Ability to work outside normal business hours as needed.
Conditions of Employment:
- Ability to pass a background check.
15. Demonstrated experience in independently applying analytical judgment to standard and nonstandard IT applications and systems, providing 'Tier I' support.
16. Demonstrated ability to provide audio-visual equipment support.
17. General knowledge of Federal, State, CSU System and Sacramento State academic and administrative policies and procedures regarding technology that affect faculty, staff, and administration.
18. Ability to analyze and define data requirements in support of College applications at the ITC Career level including some or all of the following: writing data queries, developing data reports, supporting database use and automating processes.
19. Ability to coordinate advanced database, data warehouse, reporting and analytic needs with Information Resources & Technology (IRT) Data Services.
Documents Needed to Apply
Resume and cover letter. Failure to upload these documents into the online application may result in disqualification.
About Sac State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at
https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to
hr-empservices@csus.edu
Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Eligibility Verification