McNair, Graduate Diversity and Outreach Program Coordinator

Apply now Job no: 525596
Work type: Staff
Location: Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, On-site (work in-person at business location)

Working Title: McNair, Graduate Diversity and Outreach Program Coordinator

Classification Title: Student Services Professional III (SSP III)

Posting Details 

Priority Application Deadline (Posting will remain open until filled): Monday, March 27th at 11:55 p.m.

Position Summary

Under the general direction of the McNair Scholars and Graduate Diversity Program Director, the McNair, Graduate Diversity, and Outreach Coordinator is responsible for developing and implementing policies, practices, and procedures that increase graduate student diversity, enhance inclusion among key constituents, and facilitate the continued equitable implementation of admissions, hiring, degree services, other policies and procedures for graduate students and undergraduate McNair Program participants.
This includes collaboration with faculty, staff, and administrators (e.g., Academic Chairs, Student Services Directors, and Graduate Program Coordinators) to bring together the information and resources needed to strategically plan and provide academic preparation resources for McNair and Graduate Diversity Program participants, graduate application assistance, counseling, and student support opportunities that meet student academic, social and professional development needs. In addition to offering workshops, planning events, and providing resources to actively support McNair students’ graduate school admissions and timely progress to degree, the Program Coordinator performs a variety of complex and/or sensitive professional student service work from preadmission to graduate school for McNair Scholar participants through to graduate degree completion for Graduate Diversity Program participants. This work includes analysis of needs, considerable advisement of policy and eligibility requirements and the use of planning, interviewing, and counseling techniques. Assignments require the application of a high degree of judgment, persuasiveness, imagination and professional skills and knowledge in graduate education, as well as a general understanding of the interrelationships and need for coordinated action to develop integrated solutions crossing organizational lines. When appropriate, the Program Coordinator develops approaches for possible implementation that meet specific program needs.

FLSA: Exempt (not eligible for overtime compensation) Position is benefits-eligible.

Anticipated Hiring Range: $5,025 per month - $5,555 per month

CSU Classification Salary Range: $5,025 per month - $7,159 per month 

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Recruitment TypeRegular (probationary)

Time BaseFull-Time

Work Hours: M-F 8a -5p, with other hours as required, which may include evening and weekend hours during peak periods. Not eligible for telework. Some travel is required.

Department Information 

Graduate Studies offices support the vision and strategy of the Graduate Dean and strive to create an intellectually engaging experience for the graduate students. The offices under the Graduate Dean interacts with all administrative units that touch graduate students, including Academic Affairs, Student Affairs, Inclusive Excellence, alumni relations, university communications, and development. The offices support students in all graduate degree programs, oversees the graduate diversity awards and fellowships, and supports teaching assistantships in consultation with academic departments, and reviews academic standing and policies governing all graduate students. The Graduate Dean’s offices also oversee curriculum changes across and development of new graduate programs, as well as develops and implements academic and professional development programs for graduate students.

The TRIO Programs, Future Faculty Initiative, and diversity awards at Sacramento State are designed to support the holistic and academic development of persons that identify as first-generation college students and socioeconomically disadvantaged.

Ronald E. McNair Scholars – The program aims to increase the number of graduate degrees awarded to populations historically underrepresented in graduate studies. The program specifically provides scholastic and holistic support and opportunities for Sacramento State undergraduate students that identify as first-generation college students and meet income specifications or identify as Underrepresented Post-Baccalaureate Groups, as defined by federal regulations.

Minimum Qualifications 

Knowledge and Abilities:
The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Equivalent to graduation from an accredited four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related

Required Qualifications 

Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position.
1. University student services experience (e.g., advising, admissions, student programming or development)
2. Experience working with students from various ethnic and socioeconomic backgrounds
3. Ability to independently prioritize, plan, and organize work in a fast-paced environment
4. Exceptional interpersonal skills; including understanding the roles and responsibilities of others, gauging relationships accordingly, developing effective and harmonious working relationships in a diverse community, and maintaining composure and professionalism in stressful and often challenging situations
5. Excellent verbal and written communication skills utilizing multiple modalities and a demonstrated ability to communicate effectively in a diverse environment
6. Exceptional time management, project management, and organizational skills.
7. Ability to provide direct programs and/or services to a diverse student population
8. Ability to compile, prepare, write, and review reports
9. Ability to design and generate tracking and monitoring tools
10. Strong program assessment skills with the ability to plan and organize the development of outcomes and execute the process to measure outcomes
11. Proficiency using standard office software packages (e.g., Microsoft Office Suite)
12. Familiarity working with school-based record/data systems/software (example: PeopleSoft)
13. Ability to understand, interpret, analyze, and apply complex rules, regulations, and procedures
14. Ability to understand and analyze the nature of problems presented by constituents, present solutions, and project the consequences of alternative courses of action
15. Ability to independently carry out complex assignments without detailed instructions
16. Experience preparing and delivering presentations for small and large groups consisting of students, staff, faculty, and/or administrators.
17. Demonstrated ability to serve in a leadership role.
18. Experience providing lead work direction to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations.
19. Demonstrated ability to act independently and effectively to resolve student issues and/or concerns.
20. Experience collecting and evaluating data, drawing valid conclusions, and predicting consequences of various alternative courses of action.
21. Demonstrated ability to independently plan, coordinate and implement solutions, effectively prioritize workload, provide timely and thorough follow-up, and meet priority deadlines.
22. Thorough knowledge of correct English grammar, spelling and punctuation with effective written communication skills.
23. Thorough knowledge of American Standard Code of Information Exchange (ASCII) reporting format.
Schedule requirements:
24. Available for occasional travel to perform the duties of the position.
25. Available for weekend and evening work hours.

Preferred Qualifications 

26. Experience working with students considered to be “at promise”
27. Master's degree in Educational Leadership, College Student Personnel, Educational Counseling, or related field
28. Experience with or a general understanding of program coordination
29. Experience using a Customer Resource Management (CRM) system or possessing a general understanding of the CRM concepts
30. Experience using a Common Management System or Student Information System (such as PeopleSoft/Oracle) and Imaging and/or Document Management Systems (such as OnBase).
31. Advanced experiences in Microsoft Excel.
32. Experience working with students returning to an educational setting or engaged in study at the graduate level
33. Knowledge of Graduate Education in the California State University system
34. Understanding of Sacramento State program and degree requirements.

Documents Needed to Apply

Resume, cover letter and a diversity statement.

Diversity Statement: Sac State holds diversity, equity, and inclusion (DEI) in its core values. Please include a statement up to 500 words, discussing your commitment to supporting students, staff, faculty and community members in a diverse University setting. 

Instructions for Statement on Contributions to Diversity, Equity, and Inclusion: Statement on your contributions to equity, diversity, and inclusion, including information about your understanding of these topics, your record of activities to date, and your specific plans and goals for advancing equity, inclusion, and a sense of belonging. Please review the Sacramento State Inclusive Excellence Statement. Link to: Sacramento State Inclusive Excellence Statement | Sacramento State (

Failure to upload these documents to the online application may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Conflict of Interest:

The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


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