Careers

Library Services Specialist III

Apply now Job no: 523812
Work type: Staff
Location: Sacramento
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Library, Student Services, On-site (work in-person at business location)

Working Title: Library Services Specialist III

Classification Title: Library Services Specialist III

Posting Details

Priority Application Deadline: Tuesday, February 7, 2023 @ 11:55pm PST (Posting will remain open until filled)

Hiring Preference

This position is open for application by current Sacramento State staff employees only per Article 9.2 of the current California State University Employees Union (CSUEU) contract.

Position Summary

Library Services Specialists provide essential direct and indirect support to library users ranging from student, faculty,
staff and the general public. They provide input to and are responsible, at varying levels, for implementation and
application of library programs and policies.
 
Under the direction of the Head of User Services, this position provides processing and organization of library
materials for fulfillment purposes as well as front-line public services. Incumbents at the LSS III level work in a highly
collaborative capacity, as well as independently to perform more complex and/or specialized technical and
paraprofessional library duties to support daily library operations and/or programs. Incumbents often are responsible
for overseeing daily operations of a library unit(s), including providing lead work direction to other library staff, as
well as student workers, and may assist in supporting the unit’s budgetary and/or other administrative activities.
 
This position requires considerable discretion in interacting with a diverse group of campus and community members
in a fast-paced, high-pressured environment.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3,775.00 per month - $4,280.00 per month

CSU Classification Salary Range: $3,775.00 per month - $6,960.00 per month

Salary Grade/Range:  1

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Pay Plan:  12 months 

Work Hours

Sunday: 10:30am – 7:30pm

Monday – Thursday: 7:30am – 4:30pm

Department Information 

As the center of campus intellectual discovery, the Sacramento State University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the library with student success programs and instruction. One of 23 libraries in the California State University System, the Sacramento State University Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a U.S. Government Depository. The library’s mission is to inspire excellence in teaching, learning, and scholarly activities. 

The University Library is undergoing rapid transformation with a forward-thinking vision and a deep commitment to improving the campus learning environment. We welcome individuals from diverse backgrounds to join our organization of 25 library faculty, 30 staff and approximately 30 FTE student assistants. We take pride in the collaborative nature in which our students, staff, and faculty work together in a professional and supportive environment to ensure one another’s success. 

The University Library is committed to ensuring our library is a welcoming and inclusive place for all of our students, faculty, staff, and community members. Sacramento State is a minority-serving institution having the federal designation as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Island Serving Institution (AANAPISI). We strive to provide equal access to educational opportunities and commit ourselves to anti-racist and social justice objectives in service to our communities. As an anchor university we aim to connect our students, faculty, and staff with the community to achieve lasting improvements through inclusive civic engagement. 

https://library.csus.edu/

Minimum Qualifications 

  • Thorough knowledge of and ability to interpret overall library policies and procedures and an in-depth knowledge of library operations, policies and procedures pertaining to assigned functional area, including a solid understanding of individual work functions and the ability to adapt work procedures.
  • Working knowledge of library collection and its organization, as well as classification schemes. Demonstrated expertise in creating and correcting bibliographic records.
  • Thorough knowledge of external online databases, system and resources, including the ability to perform complex online searches.
  • Thorough knowledge of institution’s and library’s policies and practices associated with the ethical use of and access to library and online resources.
  • Working knowledge of national standards pertaining to library operations, including a thorough knowledge of institutional standards pertaining to copyright and intellectual property protection and the ability to interpret and apply them, as well as explain them to patrons, to ensure compliance.
  • Demonstrated expertise in using library automated system(s), especially subsystem(s) pertaining to the functional area, including database maintenance.
  • Ability to investigate and research more complex problems, including analyzing and interpreting information.
  • Working knowledge of library accounting and budget procedures and allocation processes, and ability to apply this knowledge to assist in handling vendor accounts and the budget process.
  • Strong written and verbal communication skills to be able to prepare internal library reports and written and visual presentations on library resources and present them to library patrons, including students.
  • Strong communication and interpretive skills to be able to interview patrons regarding their information needs and guide them in the use of more complex library and online resources.
  • Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing work flow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness. Working knowledge of campus human resource practices and payroll procedures.
  • Strong organizational skills to oversee and lead work flow in assigned area.
These qualifications for entry normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent
combination of experience and education.

Required Qualifications 

Experience:
 
1. Providing training and lead work direction to staff and student employees.
2. In library organizational structures and key operations.
3. Working in a fast paced, high-pressured, public services role such as an institution of higher education or similar complex organization.
4. Performing a variety of Library staff duties, such as circulation, stacks, reserves, Resource Sharing, and public service.
5. Explaining library policy and assisting users with informational queries.
6. Maintaining and organizing physical library collections.
7. Full proficiency in the use of integrated library systems and subsystems.
8. With cash management and confidential information.
 
Knowledge, Skills, Abilities:
 
9. Proficiency in standard features of office support technology and standard software packages such as Microsoft Office. Ability to coordinate staff workflows, training, and information sharing for assigned area(s).
10. Ability to solve complex problems and exercise initiative and judgement as appropriate.
11. Ability to coordinate and track long-term, time-intensive projects that require multiple staff resources to complete.
12. Ability to update and maintain documentation and training materials for assigned area(s).
13. Ability to participate in planning and implementing the library’s strategic plan and to demonstrate qualities of cooperation and leadership, as well as being innovative and adaptable.
14. Strong understanding of the classification schemes used in the library.
15. Knowledge and understanding of orientation, training, and general on-boarding activities for newly hired staff.
16. Ability to work in an environment that requires flexibility, attention to detail, and effective interaction with people over the telephone, email, in-person, and via Zoom.
17. Ability to maintain productive partnerships and open lines of communication with external departments and 3rd party vendors.
18. Ability to manage and maintain Alma patron accounts and processes related to billing for lost or damaged library materials.
19. Demonstrated strong commitment to diversity, equity, and inclusion in higher education; ability to work successfully and collaboratively in a diverse work environment.
 
Conditions of Employment
Ability to successfully pass a background check

Preferred Qualifications 

20. Completion of coursework or degree in higher education.
21. Comprehensive knowledge and skills in several of the following library-related systems; Alma/Primo Fulfillment, Resource Sharing software, Springshare platforms (LibAnswers, LibCal, LibGuides, LibWizard, etc.), cashiering management software (Transact), CMS (Common Management System), LMS (Learning Management System, such as Canvas), and Instructional Video Platforms (such as Panopto).

Documents Needed to Apply

Resume and cover letter.

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit  https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit  https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

 

 

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