Careers

Interviewer I (ASA I) (0.7 FTE)

Apply now Job no: 523584
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Part Time, Research, On-site (work in-person at business location)

Working Title: Interviewer I (0.7 FTE)

Classification Title: Administrative Support Assistant I

Posting Details 

Final Application Deadline: February 2, 2023 at 11:55 p.m.

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the supervision of the PRC Director and the lead work direction of the PRC Operations Coordinator and Shift Leads, the Interviewer I conduct health related surveys over the telephone with adults and/or minors for the PRC. The Interviewer I must be knowledgeable about the assigned survey questions and interview script and follow all survey protocols in accordance with training. The Interviewer I enters respondent information into a computer and correctly assigns disposition codes to each telephone call in accordance with training and protocols.

FLSA: Non-Exempt (eligible for overtime)

CSU Classification Salary Range: $3338.00 - $4,097.00 per month

Anticipated Hiring Range: $2,336-$2,453 per month (adjusted for 0.7 FTE)

Salary Grade/Range: Grade 1

Recruitment Type: Temporary (Annually Renewable)

Note to Applicants:

These positions are funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and are therefore not eligible for permanent status per CSUEU MOU Article 9.49(d).

Applicants identified as bilingual Spanish/English will be tested at interview.

Positions are temporary and renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor.

Time Base: Part-Time (0.7 FTE)

Work Hours: 28 hours per week within the call center schedule, to be determined by management based on operational need. Call center operates Su 10am-6:30pm, M-Th 11:30am-8:00pm; Sundays required. Works on-site.

Department Information 

The Population Research Center conducts policy impactful research in order to improve the quality of life and well-being of Californians. The Center provides clients with research services including project development, data collection, and data analysis.

 

https://www.csus.edu/center/population-research-center/

Minimum Qualifications 

Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.
These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Required Qualifications 

1. Ability to use standard office equipment and software such as Microsoft Outlook
2. Ability to communicate verbally in a clear and polite manner, including in-person and telephone
3. Ability to perform data entry
4. Ability to respond to routine questions
5. Ability to follow instructions and procedures

Preferred Qualifications 

6. Bilingual in Spanish (ability to speak, read and write)
7. Experience with telephone interviewing, especially using Computer Assisted Telephone Interview (CATI) software and processes.

Documents Needed to Apply

Resume, cover letter, and three professional references. 

Failure to upload these documents to the online application may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

 

 

Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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