Benefits Coordinator (ASC I)

Apply now Job no: 523249
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

Working Title: Benefits Coordinator

Classification Title: Administrative Support Coordinator I

Posting Details 

Priority Application Date (Posting will remain open until filled): Tuesday, January 23, 2023 @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general supervision of the Director of Benefits Services, and in coordination with the Benefits Analysts, the Benefits Coordinator is the primary office receptionist.  The incumbent is responsible for answering and screening all incoming calls, opening and distributing mail, maintaining  office supplies and publications, and is the first point of contact for general benefits questions. Communicates basic policies and procedures according to the rules and guidelines of the CSU Benefits Program.  Responsible for benefits data entry, preparing benefits packets, correspondence and miscellaneous reports.  Reviews and maintains a variety of required legal documents for eligibility and verification.

FLSA: Non-Exempt (eligible for overtime compensation under FLSA). This position is benefits-eligible.

CSU Classification Salary Range: $3,505 - $5,508 per month 

Hiring Range: Anticipated hiring range is typically near the minimum of the classification range, although commensurate with candidate's education, experience, skills, and training. 

Recruitment TypeRegular (probationary)

Time BaseFull-Time

Pay Plan 12 months 

Work Hours: Monday - Friday, 8-5.  Work will be performed on-site; not eligible for telecommuting.

Department Information 

The Office of Human Resources supports the goals and objectives of the University through the development, implementation, and maintenance of human resource programs, policies, and processes which include the recruitment, development, and retention of diverse, competent, and talented professional and staff personnel. Our skilled staff is available to provide you with professional and timely information, advice and counsel in the areas of benefits, classification/compensation, recruitment, employee and labor relations, payroll, and learning & development.  The Benefits Office administers health benefits, retirement programs, disability leaves, and reasonable accommodations for all Sacramento State employees (faculty, staff, and management).

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge  of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures.  Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing.  Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

For more information, please visit:

Required Qualifications 

  1. Basic knowledge of and ability to follow standard office procedures (e.g. filing, maintaining of records, answering phone and transferring of voicemail messages).
  2. Good written and oral communication skills to communicate effectively and tactfully.
  3. Provide professional and service-oriented assistance to campus employees and departments.
  4. Make appropriate work decisions by interpreting and applying collective bargaining agreement language, established policies and procedures.
  5. Identify and solve standard problems and escalate complex problems to appropriate staff/management.
  6. Ability to learn the operations, procedures, and requirements of the assigned work unit or program and effectively apply them with sound judgment in a variety of procedural situations.
  7. Work independently, possess self-direction skills to be able to proactively organize work, set priorities, anticipate setbacks and follow through on the position responsibilities.
  8. Organizational and time management skills to prioritize and multi task, meet goals and deadlines.
  9. Perform a variety of clerical/administrative duties and data entry with speed and accuracy.
  10. Work effectively to establish and maintain cooperative working relations with a diverse group of individuals.
  11. Operate standard office equipment including but not limited to, computer, laptop, copier/scanner, fax machine, and printer.
  12. Utilize common computer application programs and related computer software packages (e.g. Microsoft Office Suite and internet applications).

Conditions of Employment:

Ability to pass a background check.

Preferred Qualifications

13. Bachelor’s degree from an accredited college or university with major coursework in business or public administration, human resources or closely related field.

14. Human Resources (HR) experience in an educational or public sector office environment and/or experience in Benefits, leaves management or closely related field.

15. Knowledge of HR software applications, such as PeopleSoft HR application.

Required Licenses/Certifications 


Documents Needed to Apply

Resume and cover letter. Failure to upload required documents to the online application may result in disqualification. Three professional references are required in the body of the online application.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.



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