Careers

Senior Solutions Consultant

Apply now Job no: 521766
Work type: Staff
Location: Sacramento
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Marketing/Communications, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: Senior Solutions Consultant

Classification Title: Media Production Specialist III

Posting Details 

Priority Application Date (Posting will remain open until filled): Sunday, January 8th @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

The incumbent is an experienced senior multimedia specialist who thrives in a daily collaborative environment. Responsible for the end-to-end stewardship of EdTech-related solutions consultancy and/or deployments, this incumbent will steward end-to-end complex projects which entails working with cross-functional stakeholders which can include CCE internal/external customers, clients, and affiliates.
 
The incumbent will perform a variety of highly skilled assignments with concentration in EdTech solutions consultancy, and stewardship of its production that is sustainable for CCE, and considers short-term, mid-term, and long-term impact for CCE stakeholders. This incumbent will also focus on solutions efficacy and service outcomes using visual infographics and data analytics to help communication with customers and partners. As necessary, this incumbent will consider solutions and their relevant modernization of CCE process flows, and CCE service flows that align with CCE change values, industry operational excellence standards, industry process improvement standards, adapted agile approaches, and CCE business continuity.

FLSA: Exempt (Not eligible for overtime)

CSU Classification Salary Range: $4,391 - $7,945 per month 

Hiring Range: $4,391 - $5,279 per month, commensurate with candidate's education, experience, skills, and training

Salary Grade/Range: 3

Recruitment TypeTemporary (Annual Renewal)

Time BaseFull-Time

Pay Plan12 months 

Work Hours: Monday - Friday, 8:00AM - 5:00PM, work hours may vary depending on department operations.

Telecommuting Options: Hybrid Work Available

Department Information 

The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit https://cce.csus.edu/about-cce

Minimum Qualifications 

Entry to the first level within this classification requires a basic knowledge of and skill in graphics, still or motion photography, or television production. This knowledge and skill normally are obtained through a bachelor’s degree in a related field and at least six months of experience in still and motion picture photography, including a thorough knowledge of video production techniques.

Required Qualifications 

Experience:
  1. Bachelor’s degree in related field and/or a combination of a bachelor’s degree and work experience in related field.
  2. Experience with multimedia development and relevant technological tools such as EdTech, for Hybrid and HyFlex continuing education production, related operations and support, and service delivery, which include but are not limited to Articulate Storyline, Adobe Photoshop, Microsoft 365, and learning management systems.
  3. Experience with providing solution consultancy to stakeholders that meet stated objectives.
  4. Experience working with cross-functional teams to effectively provide EdTech choices and relevant multimedia, technological and production work stewardship to others.

Knowledge, Skills, and Abilities:

  1. Knowledge of Learning Management Systems such as Canvas and Moodle.
  2. Knowledge of and willingness for continued learning of regulations and guidelines for developing American Disabilities Act (ADA) compliant digital resources.
  3. Strong presentation skills, writing and editing skills, including a strong foundation in English grammar.
  4. Strong interpersonal skills with the ability to build, maintain, and strengthen working relationships.
  5. Strong skills in stewardship of end-to-end production and time management of Hybrid/HyFlex EdTech solutions.
  6. Demonstrated ability to communicate difficult concepts and processes to stakeholders in hybrid environments using clear and simple language and visuals.
  7. Demonstrated consistent delivery on commitments, with great organizational skills with exceptional follow through and precision with attention to detail.
  8. Ability to prioritize in a complex and fast-paced work environment.
  9. Ability to foster a diverse, equitable, and inclusive work and learning environment and commitment to uphold them in solution considerations, service delivery, and sustainable process improvements.
  10. Skilled in innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
  11. Ability to quickly research and incorporate subject matter expertise to provide sustainable solutions, optional recommendations, and considerations to enhance EdTech-related stakeholder service deliveries.
  12. Ability to understand simple and complex operating procedures and underlying technological elements in order to use and triage stakeholder needs with regards to digital resources and interactive hybrid media.
  13. Ability to provide project direction and project stewardship to and with stakeholders, which can include technical operations service providers, learning program providers, Subject Matter Experts, and other CCE internal/external stakeholders, clients, and customers.
  14. Ability to critique and evaluate work in progress toward process improvements for Hybrid, HyFlex products, services, and/or assets.
  15. Ability to work with and train students and peer-mentor colleagues involved in EdTech-related projects.
  16. Ability to understand and willingness for continued learning of learning science, instructional design, learning analytics general principles, in context of EdTech development and Hybrid and HyFlex adult learning production.

Preferred Qualifications 

  1. 10+ years’ experience with EdTech development for Hybrid and HyFlex to support adult learning.
  2. Ability to multitask in a fast-paced, learner-centric, service management-focused, business-minded, and higher education continuing education environment.
  3. High comfort level with ambiguity and learning new technologies.

Conditions of Employment

Ability to successfully pass a background check

Documents Needed to Apply

Resume, cover letter, and three professional references. 

Failure to upload these documents to the online application may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

CSU Telecommuting Program

Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU’s Out of State Employment Policy.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html. 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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