Working Title: Enrollment Management/EOP Outreach Coordinator
Classification Title: Student Services Professional III
Priority Application Date (Posting will remain open until filled): Thursday, December 1st @ 11:55pm PST
Under general work direction from the Senior Lead, and with supervision provided by the Director, Educational Equity Access/Equity Strategist, the Enrollment Management/EOP Outreach Coordinator provides outreach and enrollment services to low socio-economic and first generation prospective students and assists with seamless transitions to Sacramento State for students from the K-12/community colleges. The incumbent provides individual and group educational advisement and guidance information to students and develops, implements, and creates solutions to complex student problems and concerns as related to the stated population. This position works collaboratively across organizational lines to integrate long term solutions to student issues and concerns. The incumbent applies and clarifies complex university policies and procedures for admissions, financial aid, residency, housing, testing, graduation and other student support services. Incumbent serves on the Summer Bridge Academy implementation committee, as well as other outreach-related committees. In addition, the incumbent serves on the campus enrollment management team as the designee for the Associate Vice President, Student Retention and Academic Success.
FLSA: Exempt (Not eligible for overtime compensation)
CSU Classification Salary Range: $5,025 - $7,159 per month
Hiring Range: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.
Recruitment Type: Regular (Probationary)
Work Hours: Monday through Friday; 8am - 5pm. Hours may vary depending on department need.
Telecommuting Options: Hybrid Work Available
The Educational Opportunity Program (EOP) serves California residents from low-income households who demonstrate the motivation and potential to earn a baccalaureate degree. EOP students are individuals who have the potential to succeed at Sacramento State but have not been able to realize their goal for higher education because of economic and/or educational background. For more information, please visit: https://www.csus.edu/student-affairs/centers-programs/educational-opportunity-program/.
Knowledge and Abilities:
The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.
Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
- Experience in higher education outreach and enrollment management
- Experience working with an Educational Opportunity program or similar program
- Experience working with students dealing with highly sensitive issues
- Experience with and/or a general understanding of program coordination
KNOWLEDGE, SKILLS, AND ABILITIES:
- General knowledge of policies, programs, and services of the Educational Opportunity Program
- Knowledge of the CSU Admissions processes and criteria
- Understanding of group/individual behavior, particularly as it applies to low-income/first generation college students and their families
- Ability to research, assemble, and analyze complex data, reason logically, draw valid conclusions, and make appropriate recommendations
- Ability to develop solutions to student issues/concerns and integrate creative approaches across organizational lines
- Effective verbal and written communication skills
- Ability to conduct workshops designed to provide comprehensive academic-related information
- Demonstrated ability to work in teams and establish and maintain productive, cooperative working relationships
- General advising skills
- Proficiency using Microsoft Office products including Word, Excel, PowerPoint, and Outlook
- Ability to Travel
Condition of Employment:
Ability to pass a background check.
- Master’s degree
- Knowledge of General Education in the California State University system
- Experience working with low-income/first generation students and their families
Documents Needed to Apply
Resume, cover letter.
Failure to upload required documentation may lead to disqualification.
About Sac State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to firstname.lastname@example.org
Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
CSU Telecommuting Program
Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU’s Out of State Employment Policy.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.