Working Title: MLK Program Coordinator/Student Academic Success Counselor
Classification Title: Student Services Professional III
Priority Application Date (Posting will remain open until filled): Thursday, October 6th @ 11:55pm PDT
Under the general direction of the Associate Vice President for Student Retention and Academic Success, the Student Services Professional III (SSP III) performs a variety of complex and/or sensitive professional student service work from preadmission to the university through graduation. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, practices and professional skills characteristic of a particular student service program or activity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as a spokesperson within the area of expertise.
This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment.
The incumbent is responsible for providing general advising and counseling for MLK students, overseeing program staff, coordinating program student support, offering retention programming including college and leadership development, engaging in residence life planning, organizing events, and maintaining the peer advising and student program database. The incumbent also encourages inter- and intra-campus collaborations to deploy and collaborate on initiatives with the local African American/Black community organizations, larger CSU initiatives, academic departments and associated counterparts to meet the student success needs of program scholars in alignment with the Graduation Initiative and the University’s goals to advance graduation excellence.
The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers.
CSU Classification Salary Range: $4,691 - $6,683 per month
Hiring Range: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.
Recruitment Type: Regular (Probationary)
Work Hours: Monday - Friday 8:00 a.m. - 5:00 p.m., with occasional nights and weekend hours
Under the umbrella of Student Academic Success and Educational Equity Programs (SASEEP), the MLK Center is a central hub for the exploration of African American heritage and culture. The overall Center is designed to foster an ethos of success that permeates the scholarly experience, the community and the world by setting a tone of change and lifelong improvement that inspires and fulfills the dream of Dr. Martin Luther King, Jr. Students.
The Center partners with local businesses and community organizations to assist students in making college and career connections. In addition, the MLK Center coordinates robust cultural programming to foster a sense of belonging, student inclusion, and cultural empowerment.
For more information, visit: https://www.csus.edu/student-affairs/centers-programs/mlk-scholars/
Knowledge and Abilities:
The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.
Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- Higher education student services experience related to the assigned program area (e.g., advising, admissions, residential life, student programming or development)
Knowledge, Skills, Abilities
- Ability to independently prioritize, plan and organize work in a fast-paced environment
- Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population
- Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment
- Ability to compile, prepare, write and review reports
- Proficiency using standard office software packages (e.g., Microsoft Office Suite)
- Familiarity working with school-based record/data systems/software (example: PeopleSoft)
- Ability to understand, interpret and apply moderately complex rules, regulations and procedures
- Ability to understand and analyze the nature of problems presented by constituents, present solutions, and project the consequences of alternative courses of action
- Ability to carry out complex assignments without detailed instructions
Condition of Employment
Ability to pass a background check.
- Direct student service experience in a higher education setting
- Knowledge of the MLK Center program functions and structure
- Knowledge and skills to work effectively with the African American/Black student population and communities being reached through retention, graduation, and student support services, along with knowledge of the communities touched by the MLK Center
- Student services work experience with "at-promise" student populations
- Knowledge of student service, administrative and academic support programs in the California State University System
- Fundamental skills in long term retention planning and a clear understanding of how the CSU’s Student Success and Completion Initiative will interface with retention goals set by the MLK Center
- Experience collaborating at the University-wide level to deliver an Intern Program, volunteer experiences, lecture series, residential component, and success workshops that foster the goals of the MLK Center
- Experience working with diverse students: first generation and low-income student populations, or in an affinity or equity program.
Documents Needed to Apply
Resume and cover letter.
Failure to upload required documentation may lead to disqualification.
About Sac State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to firstname.lastname@example.org
Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.