Careers

Web Content Specialist

Apply now Job no: 518555
Work type: Staff
Location: Sacramento
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Working Title: Web Content Specialist

Classification Title: Information Technology Consultant - Career

Posting Details

Priority Application Date (Posting will remain open until filled): Thursday, September 15, 2022 @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the direction of the Director of Digital User Experience, the incumbent will focus on supporting campus content editors and publishers with planning, creating, editing, and publishing content for the main campus website and associated sub-sites. The position will provide support for the University’s web and mobile content by promoting best practices in standards for writing for the web, with usability and accessibility at the forefront of maintaining a consistent experience for users of these environments.

The position will work closely with IRT colleagues and key campus publishers to streamline site-wide content by granting access and supporting analysis of site data using industry tools. The incumbent will engage with a variety of stakeholders and guide a singular content strategy throughout the website.

The incumbent will coordinate efforts to proactively assess web content in all formats (e.g., PDF, Microsoft Word, PowerPoint files, videos, images, and audio) for accessibility and will work with the content publishers to ensure content is accessible. Additionally, the position will support designing curriculum for training that educates content editors on how to develop and design accessible content experiences from inception.

This position will support the direction of senior divisional leadership and work toward creating a sustainable web presence that enhances and communicates the University’s key messages and brand.

Note: All IRT employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan.

FLSA: Exempt (Not eligible for overtime)

CSU Classification Salary Range: $4,372 - $10,792 per month

Hiring Range: $6,000 to $7,500 per month, commensurate with candidate's education, experience, skills, and training.

Salary Grade/Range:  2

Recruitment TypeRegular (Probationary)

Time BaseFull-Time

Pay Plan12 months 

Work Hours: Monday through Friday, 8am to 5pm; other hours as required

Remote Work

Full telecommuting (remote work) is available, on an opt-in basis, after successful completion of a hybrid onboarding period (remote and in-person work).

Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.

Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.

Department Information 

Who is IRT? 
Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. 

For more information, please visit: www.csus.edu/irt 

Minimum Qualifications 

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

Required Qualifications 

Education/Experience:

  1. Bachelor’s Degree in relevant field of study or equivalent experience.
  2. Demonstrated experience guiding content strategy and creating/editing content.
  3. Demonstrated experience working with web content management systems.

Knowledge, Skills, Abilities:

  1. Demonstrated proficiency creating content for the web.
  1. Knowledge of Section 508 guidelines and strategies to meet ADA compliance.
  1. Knowledge of SEO (Search Engine Optimization) best practices and strategies for web content management.
  1. Excellent writing, copyediting, and communication skills.
  2. Excellent customer service skills with the ability to train others on best practices.
  3. Effective and efficient problem-solving skills with the ability to own, manage, and solve complex and routine problems.
  4. Demonstrated initiative to collaborate with colleagues and continuously improve services and processes.
  1. Proven ability to analyze user needs, determine and evaluate alternative solutions and approaches to meeting those needs, and select the optimal solution.

Conditions of Employment

Ability to pass a background check

Preferred Qualifications 

  1. Ability to leverage data and performance metrics to make informed decisions.
  1. Knowledge of and experience in implementing UI/UX best practices.
  2. Understanding of functional processes used at an institution of higher education
  3. Ability to leverage data and performance metrics to make informed decisions.
  4. Experience creating wireframes, interactive prototypes, and user flows.
  5. Basic knowledge of front-end languages e.g. HTML5, CSS3, and JavaScript skills.
  6. Demonstrated knowledge of agile project management principles as they relate to web design and development.
Documents Needed to Apply

Resume, cover letter

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

CSU Telecommuting Program

Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU’s Out of State Employment Policy.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html. 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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