Registrar Business Process Analyst

Apply now Job no: 518291
Work type: Staff
Location: Sacramento
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Working Title: Registrar Business Process Analyst

Classification Title: Information Technology Consultant - Career

Posting Details 

Priority Application Date (Posting will remain open until filled): Sunday, September 18th @ 11:55pm PDT

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general direction, the Registrar Business Process Analyst is responsible for providing overall functional support for the Student Records module. The Registrar Business Process Analyst is an expert who understands the business processes and functional needs of one or more system modules and configurations, regular use, and data structures of the assigned PeopleSoft module; Student Records. The position serves as a campus Subject Matter Expert (SME) for the CSU’s Common Management System (CMS), the CSU version of PeopleSoft’s Campus Solutions product.

The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as needed.

FLSA: Exempt - This position is covered by health benefits, and is exempt, (not eligible for overtime compensation) according to the Fair Labor Standards Act.

CSU Classification Salary Range: $4,372.00 - $10,792.00 per month 

Hiring Range: Anticipated hiring range, within the classification range, is expected near or at the minimum commensurate with candidate's education, experience, skills, and training.

Salary Grade/Range: 2

Recruitment TypeRegular (Probationary)

Time BaseFull-Time

Pay Plan12 months 

Work Hours: Monday-Friday, 8am-5pm. Work hours may vary depending on operations.

Department Information 

This position is in the Office of the University Registrar under the Enrollment Management and Student Services in the Division of Student Affairs.  For more information, please visit:

Minimum Qualifications 

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions.

Required Qualifications 


  1. Bachelor’s degree in business or related field from an accredited university.
  2. Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate courses of action, leading to the development and improvement of administrative systems, procedures, and practices.
  3. Experience in one of the following functional areas: Admissions, Records, Registration, Financial Aid, Academic Advising, Veteran's Affairs, or related student service functions in a college or university setting.


  1. Experience independently researching and resolving problems.
  2. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance.
  3. Experience presenting ideas and concepts in written or presentation format and use consultative and facilitation sills to gain consensus.
  4. General knowledge of the principles, practices and trends in the Student Services field.
  5. Ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process.
  6. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary.
  7. Ability to establish and maintain cooperative working relationships with a various stakeholders.
  8. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism.
  9. Ability to effectively interact with a diverse population of students, faculty, staff and the general public.
  10. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook).

Conditions of Employment:

  1. Successful completion of a criminal background check.

Preferred Qualifications 

  1. Master's Degree in higher education, business, or related field.
  2. Thorough knowledge of university policies and procedures, including Admissions, Records and Registration, Student Accounts, and Financial Aid.
  3. Thorough knowledge of federal, state and CSU System regulations, office policies and university standards.
  4. Experience with gathering, compiling and analyzing data from a multitude of databases.
  5. Knowledge of Common Management System (CMS), Data Warehouse, and/or Imaging software.
Documents Needed to Apply

Resume and Cover Letter.

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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