Coordinator of Student Programs and Program Impact

Apply now Job no: 517021
Work type: Staff
Location: Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Working Title: Coordinator of Student Programs and Program Impact, College of Business

Classification Title: Student Services Professional IV

Posting Details 

Priority Application Deadline (open until filled): Thursday, August 18, 2022  @ 11:55PM PDT 

Hiring Preference: 

Not Applicable

Position Summary

The Coordinator of Student Programs and Program Impact (Coordinator) in the College of Business Administration (COB), Office of Student Engagement (OSE) reports directly to and works closely with the Director of the Office of Student Engagement. The OSE serves prospective, current and graduating students in the COB through welcome events and programs, academic advising, academic support, recognition of student achievement, internships, career readiness and networking opportunities, co-curricular engagement, and daily communications.  The OSE is also responsible for student retention, increasing graduation rates, and decreasing time to degree completion.

The Coordinator will be responsible for the analysis and daily operations of the OSE’s student programs, management and implementation of student services and events, outreach to on and off campus partners, data collection through a variety of sources, and preparation of reports that document, analyze and measure the impact of OSE programs. 

The Coordinator will participate in the development and implementation of OSE COB policies and procedures, serve on the team responsible for primary communication with students, and will have direct contact with off-campus constituents. The Coordinator will work closely with the Director and other administrators when developing activities, programs, events and services that interface with the College, University and the outside community. 

FLSA: Exempt

CSU Classification Salary Range: $5,351 - $7,633 per month 

Hiring Range: Anticipated hiring range, within the CSU Classification Salary Range, is commensurate with candidate's education, experience, skills, and training.

Salary Grade/Range:  1

Recruitment TypeRegular (Probationary)

Time BaseFull-Time

Pay Plan12 months 

Work Hours: Monday – Friday, 8 am - 5 pm; occasional weekends and evenings

Department Information 

The California State University, Sacramento – College of Business (COB) develops engaged, responsible, and inclusive leaders that enrich communities around the world. The Faculty in the COB are committed to providing the highest quality of education and serving as resources to its students. Founded in 1947, the COB offers four graduate degrees and one undergraduate degree. The COB has been accredited by the Association to Advance Collegiate Schools of Business (AACSB), the world leader in business school accreditation and a hallmark of excellence achieved by only 5% of colleges worldwide, since 1963.

The COB Office of Student Engagement (OSE) supports students along the entire process of the business student experience at Sac State; from applying to the major through graduation and all the stops along the way. 

Minimum Qualifications 

Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.


Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications 

Knowledge, Skills, Abilities

  1. Ability to perform data collection/online surveys, analysis, and report writing;

  2. Skills in program management;

  3. Excellent written and oral communication skills; ability to deliver a variety of presentations in small and large group environments.

  4. Strong interpersonal skills and the ability to initiate and manage relationships with internal and external stakeholders.

  5. Possession of solid technology skills to include Microsoft Office Suite, web-based programs and software and working knowledge of professional networking sites such as LinkedIn, Facebook, etc.

  6. Ability to act independently, maintain confidentiality, work effectively with diverse individuals and groups.

  7. Ability to undertake non-routine assignments and complete them through the application of sound information gathering, judgement, planning, innovative problem solving, effective communication and timely action and follow through.

Preferred Qualifications

  1. Prior experience with Customer Relations Management (CRM) systems such as Common Management Systems (CMS),        Salesforce/Hobsons (or similar)

  2. Experience or familiarity with University academic and computing environments, e.g. Financials, Human Resources, Student records, CMS, etc.

  3. Ability to perform routine updates to website content using online web content editing software

Condition of Employment:

Ability to pass a background check.

Documents Needed to Apply

Resume, cover letter.

Failure to upload required documentation may result in disqualification.

Note to Applicants:

As part of the recruitment process, you may be required to prepare and give a 10 minute presentation to the committee. Details and instructions will be provided at the appropriate time.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit . 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

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