COLLEGE: University Library
DEPARTMENT: User Services
POSITION TITLE: Head of User Services (Sr. Assistant/Associate Librarian)
As the center of campus intellectual discovery, the Sacramento State University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the library with student success programs and instruction. One of twenty-three libraries in the California State University System, the Sacramento State University Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a U.S. Government Depository. The library’s mission is to inspire excellence in teaching, learning, and scholarly activities.
The University Library is undergoing rapid transformation with a forward-thinking vision and a deep commitment to improving the campus learning environment. We welcome individuals from diverse backgrounds to join our growing organization of 25 library faculty, 30 staff and approximately 30 FTE student assistants. We take pride in the collaborative nature in which our students, staff, and faculty work together in a professional and supportive environment to ensure one another’s success.
The University Library is committed to ensuring our library is a welcoming and inclusive place for all of our students, faculty, staff, and community members. Sacramento State is a minority-serving institution having the federal designation as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Island Serving Institution (AANAPISI). We strive to provide equal access to educational opportunities and commit ourselves to anti-racist and social justice objectives in service to our communities. As an anchor university we aim to connect our students, faculty, and staff with the community to achieve lasting improvements through inclusive civic engagement.
This is a probationary, 12-month, tenure-track position at the Senior Assistant/Associate Librarian rank with an expected start date of Fall 2022; salary commensurate with qualifications and experience. Librarians in the CSU system enjoy full faculty status and as such are eligible for campus service opportunities, sabbatical and other leaves, and additional benefits. Librarians are represented under Unit 3 of the California Faculty Association (CFA). Excellent benefits, including medical, dental, and vision plans; generous paid leave (24 vacation days and one personal holiday per year and one day of sick leave per month); and membership in CALPERS, the largest retirement system in the country. Library faculty must demonstrate professional competence, scholarly and/or creative achievement, and service to the University and community in order to meet university requirements for tenure and promotion.
Reporting to the Associate Dean for Academic Services, the Head of User Services leads the setting of goals, objectives and priorities for User Services consistent with the Library’s strategic plan, national standards, and best practices; fosters a dynamic, welcoming, and user-oriented environment for students, faculty, staff, and community users through continuous innovation and assessment of user experiences; manages departmental budget allocations; leads a cohesive student assistant orientation and training program; engages with the university community to plan, design, and implement new services and programs that improve service delivery to meet their changing needs; and applies data-driven decision making regarding improving, continuing and/or retiring services.
- American Library Association (ALA)-accredited master’s degree in Library and Information Science or international equivalent.
- Three years or more experience supervising staff in a public services setting, including at least two years of library experience.
- Ability to provide leadership (planning, supervising, assessment, customer service, etc.).
- Ability to promote current and new services.
- Ability to initiate, develop, and assess innovative services and programs that advance strategic goals.
- Strong organizational and problem-solving skills; demonstrated initiative and service commitment to serving diverse users (race/ethnicity, first generation, physical/mental challenges, etc.) and to centering accessibility in user services
- Demonstrated success in project management, including ability to manage multiple priorities.
- Evidence of continued professional development, involvement, and contribution.
- Demonstrated clear and effective communication skills.
- Demonstrated ability and commitment to work effectively with diverse populations that are reflective of a wide range of background and cultural heritage and social identities.
- Demonstrated success in leadership of a user services or similar unit within an academic library.
- Experience with space-planning and physical collection management.
- Experience in managing a unit or department budget.
- Experience working with assessment tools.
- Experience in a consortial environment in the delivery of circulation and resource sharing services.
- Demonstrated expertise in contemporary copyright issues and open access initiatives.
- Experience working in a collective bargaining environment.
- Experience working as a librarian.
To ensure full consideration, completed applications should be received by August 1, 2022. The position is open until filled. Candidates must include the following attachments with the application:
1. Cover letter
2. Current curriculum vitae/résumé.
3. A diversity statement responding to the following: As an equal opportunity employer with a diverse staff and student population, Sacramento State is committed to creating an inclusive and effective teaching and working environment for all. What contributions are you most proud of that exemplify your awareness and sensitivity towards promoting an inclusionary environment? What have you learned working with diverse populations? Please limit your response to 500 words.
4. The names and contact information of three professional references including one supervisor, one peer, and one direct report.
5. Unofficial transcripts attesting to the highest degree earned (official transcripts required upon hire).
About Sacramento State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html .
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
Out of State Employment
Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person.
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa).