CARES Office Coordinator

Apply now Job no: 513651
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Working Title: CARES Office Assistant

Classification Title: Administrative Support Coordinator I

Posting Details 

Priority Application Date (Posting will remain open until filled): Wednesday, May 11th @ 11:55pm PST

Hiring Preference

This position is open for application by current Sacramento State staff employees only per Article 9.2 of the current California State University Employees Union (CSUEU) contract.

Position Summary

The Sacramento State CARES Office provides support to students who are in crisis or who are experiencing unique challenges to their education. The Office coordinates referrals to campus and community resources and offers follow-up support to address a variety of issues including, but not limited to, transportation barriers, mental health & wellness, and physical health & wellness.

Under the general direction of the Interim Director of the CARES Office the incumbent is responsible for assisting with the daily operations of the CARES Office, including the intake of students, recording and tracking of new cases, and administrative assistance with office operations and the administration of aid and other resources. The scope of work requires the incumbent to address and resolve various problems which require the interpretation of policies and procedures and the use of ingenuity to put information together in new ways. Work also requires the incumbent to collaborate with staff at all levels within the organization and maintain a good working relationship with the University Union, Facilities Management, Procurement and Contracts, Associated Students Inc., and other departments on campus.

FLSA: Non Exempt

CSU Classification Salary Range: $ 3,276.00 - $ 5,148.00 per month

Hiring Range: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills and training.

Salary Grade/Range1

Recruitment TypeRegular

Time BaseFull-Time

Pay Plan12 months 

Work Hours: Monday through Friday; 8am - 5pm. Hours may vary depending on department need.

Department Information 

The Sacramento State CARES Office provides support to students who are in crisis or who are experiencing unique challenges to their education. The Office coordinates referrals to campus and community resources and offers follow-up support to address a variety of issues including, but not limited to, transportation barriers, mental health & wellness, and physical health & wellness. For more information:

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications 


  1. Experience coordinating logistics and/or administrative support functions
  2. Experience scheduling, organizing, and planning events
  3. Experience providing customer service


  1. Strong verbal and written communication skills. Thorough knowledge of English grammar, punctuation, and spelling
  2. Demonstrated project management, time management and organizational skills, with the ability to manage the details of multiple priorities
  3. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages
  4. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist
  5. Ability to perform business math
  6. Ability to draft and compose correspondence and standard reports
  7. Ability to effectively handle a broad range of interpersonal contacts from diverse backgrounds, including those at a higher level and those sensitive in nature
  8. Ability to organize, plan, develop, and assist in designing and distributing event marketing and promotional materials (e.g. flyers, brochures, surveys, email communications, etc.)
  9. Proficiency with standard office programs (e.g. Microsoft Office Suite) with the ability to perform accurate data entry using databases, and create presentations and other documents
  10. Ability to appropriately handle confidential materials

Conditions of Employment:

-            Ability to pass a background check

Preferred Qualifications 

  1. Experience working in an institution of higher education
  2. Knowledge of Common Management System (CMS), EAB or comparable student information system

Documents Needed to Apply

Resume and cover letter. Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Advertised: Pacific Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Applicant Login

Refine search

Work type


Northern California


Appointment Type
Bargaining Unit
Job Search Category/Discipline
Time Basis