Enrollment Advisor

Apply now Job no: 509818
Work type: Staff
Location: Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Working Title: Enrollment Advisor

Classification Title: Student Services Professional IB

Posting Details 

This position has been reposted as of Monday, June 13th. Prior applicants need not reapply.

Priority Application Date (Posting will remain open until filled): Monday, June 27th @ 11:55pm PST

Hiring Preference
Not Applicable

Position Summary

Under the general supervision of the Associate Registrar and direct supervision of the Assistant Registrar for Enrollment and Registration, the incumbent reviews academic transcripts and other documents to determine admission eligibility and transfer credit status. The incumbent is responsible for completion of transfer credit evaluations at the time of admission and for continuing students. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office policies and regulations, national accreditation policies and campus requirements relative to Admission, Advanced Standing credit and academic credit policies.

The incumbent provides front-line in-person and over the phone information and advising to students regarding their academic records and course registration; assists students on academic probation or dismissal to think through problems and select suitable solutions and courses of action; helps students to select and register for courses in a manner that supports timely progress to degree; and advises students on courses that meet Sac State transfer requirements. Work also includes updating student records, updating database and course catalog records, and verification of student records.  

The incumbent also may support recruitment of students for University enrollment and represents the University at educational and community programs, events and activities; assists high school and community college counselors with admission and transfer information, general education and academic programs. Counsels and advises prospective, newly admitted and continuing students regarding course articulation, general education, degree requirements, and university policies and regulations.

Work requires the application of knowledge and judgment in using the principles, techniques, regulations, standards, and guides of the Office of the University Registrar.  The incumbent must, at all times, uphold and abide by the Federal Educational Rights and Privacy Act (FERPA) and implement, communicate, and enforce federal, state, CSU system, and university policies and regulations.

FLSA: Non-Exempt

CSU Classification Salary Range: $3,796 - $5,369 per month 

Hiring Range: Anticipated hiring range, within the classification range, is expected near the minimum commensurate with candidate's education, experience, skills, and training.

Salary Grade/Range:  2

Recruitment TypeRegular

Time BaseFull-Time

Pay Plan 12 months 

Work Hours: Monday-Friday, 8am-5pm.  Work hours may vary depending on operations.

Department Information 

This position is in the Office of the University Registrar under the Enrollment Management and Student Services in the Division of Student Affairs.  For more information, please visit:

Minimum Qualifications 

Knowledge and Abilities:

Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned.

Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job‑related education may be substituted for the required experience.


Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job‑related field.

Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Required Qualifications 

Knowledge, Skills, Abilities

  1. Ability to work effectively in a fast-paced environment subject to frequent change.
  2. Strong interpersonal skills and the ability to provide services to a diverse student population.
  3. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
  4. Proficiency using standard office software packages (e.g., Microsoft Office Suite).
  5. Familiarity working with school-based record/data systems/software (e.g., PeopleSoft).
  6. Ability to apply moderately complex rules, regulations and procedures.
  7. Experience working in a team environment.
  8. Proficiency using Microsoft Office including Outlook, Word, Excel.

Condition of Employment

- Ability to pass a background check

Preferred Qualifications 

  1. Experience reviewing, explaining, and/or interpreting a variety of college and high school transcripts.
  2. Knowledge of the Family Educational Rights and Privacy Act (FERPA).
  3. Ability to understand, apply and explain Title 5 Administration Code, CSU system and Sacramento state academic regulations and requirements to students.
  4. Ability to perform research from source documents, apply educational policies, perform admission review and prepare transfer credit evaluations.
  5.  Working knowledge of CSU General Education requirements and transfer policies.
  6. Knowledge and experience with student information systems, especially CMS/PeopleSoft.
  7. Knowledge of and experience evaluating transfer documents to prepare transfer credit evaluations.
  8. Experience performing research, interpretation and apply College Source, AACRAO, ASSIST, and TES.
  9. Familiarity with online advising resources such as College Source, AACRAO, ASSIST, and TES.
Documents Needed to Apply

Resume, cover letter, responses to supplemental questions.

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit . 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification  

Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Advertised: Pacific Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Applicant Login

Refine search

Work type


Northern California


Appointment Type
Bargaining Unit
Job Search Category/Discipline
Time Basis