Working Title: Registration and Records Coordinator
Classification Title: Administrative Support Coordinator I
Priority Application Date (Posting will remain open until filled): Wednesday, January 5th @ 11:59pm
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
Under the general direction of the Enrollment Services Director, the incumbent is responsible for scheduling class sections in CMS for academic credit special session and extension programs, Winter Intersession and Continuous Enrollment, including day/time meeting patterns, adjustment codes, fee and accounting information. Working with academic credit program staff, the incumbent reviews and updates course and financial information in C2K related to the academic credit courses and Winter Intersession courses. Using reports created from C2K, the incumbent maintains course information on the Master Calendar that is needed for the generation of class lists and grade reports. Additionally, the incumbent provides assistance to learners who are registering for regular, contract, residence credit extension courses, External Degree courses, Winter Intersession, Open University and Continuous Enrollment courses by receipting payments, processing registrations, providing course information or fielding questions to the appropriate programmer. The incumbent balances and submits daily CashNet deposits for payments and maintains records of all learner enrollments and transactions. The incumbent is also responsible for assisting faculty and learners navigating through My Sac State, Student Center and Faculty Center. The incumbent will assist faculty and learners in problem solving.
CSU Classification Salary Range: $3,064 - $5,148 per month
Salary Grade/Range: Grade 1
Recruitment Type: Temporary
Work Hours: Monday - Friday, 8:00AM - 5:00PM, work hours may vary depending on department operations
The College of Continuing Education's Enrollment Services & Customer Relations unit assists current and prospective students, supports instructors, and provides information to the public.
For more information, please visit: https://cce.csus.edu/about-cce
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
1. Experience working with databases and data entry requiring high accuracy and detail.
2. Experience providing clerical and administrative support functions
KNOWLEDGE, SKILLS, ABILITIES:
3. Ability to analyze situations and take appropriate action or provide guidance to others on appropriate action to take.
4. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
5. Ability to draft and compose correspondence and standard reports.
6. Ability to organize, manage and implement multiple projects or assignments.
7. Interpersonal skills to interact effectively with all levels of staff and external constituencies
8. Strong customer service skills.
9. Effective communication skills (written and verbal).
10. Organizational and time management skills to prioritize and multi-task to meet goals and deadlines.
11. Team oriented
CONDITION OF EMPLOYMENT: -Ability to pass a background check
12. Experience working in a higher or continuing education environment.
13. Experience with registration, record-keeping, payment processing and outreach.
14. Experience working with faculty, staff, and a diverse population of learners.
15. Knowledge of CSU software applications such as Common Management System (CMS); Continuity Spectrum (C2K).
Documents Needed to Apply
Resume, cover letter, and three professional references.
About Sac State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to email@example.com
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.