Community Service Specialist I (re-post)

Apply now Job no: 506139
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Temporary, Full Time, Safety

Community Service Specialist I (re-post)

Posting Details 

Recruitment is open until filled. Priority application deadline is Monday, August 8, 2022 at 11:55 p.m.

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general direction, the Community Service Specialists have varying levels of responsibility for security services, public safety support, parking support and related community support services. Incumbent will perform security and related public safety support assignments involving patrolling grounds, facilities, buildings and parking lots. Support may be provided to the public safety communications and records functions. Day-to-day work is performed independently under general supervision with closer supervision for new or more complex/sensitive assignments. Assignments involve the regular use of judgment and discretion to solve problems and address situations. Courses of action are guided by established protocols requiring limited interpretation of policies.

Assignments involve ongoing interaction with the campus community, general public, and campus and community law enforcement. Interaction often requires tact and discretion.

Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act.      

CSU Classification Salary Range: $3,120-$4,501 monthly

Hiring Range: to be determined

Salary Grade/Range:  1

Recruitment Type: Temporary  Position is temporary and renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor.

Time Base: Full-Time

Pay Plan:  12 month

Work Hours: varies; Monday-Friday: 8:00am-5:00pm or shift differential Monday-Friday: 2:00pm-10:00pm

Department Information

The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. The Community Service Specialists (CSS) unit is a prime example of being the campus' first line of defense with adhering to the mission of the department. CSS's provide varying levels of responsibilities in areas such as - public safety support, parking support and related community support services. They are a representative of the Police Department and are to handle interaction with the campus community, general public and law enforcement personnel with respect and tactfulness.   

Minimum Qualifications 

Entry to the first level within this classification requires high school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.

High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.

Required Qualifications 

  1. Ability to learn applicable procedures and regulations related to campus security, public safety, and parking.
  2. Ability to use and learn alarm and radio systems.
  3. Ability to recognize and respond appropriately to potential hazardous or crime situations.
  4. Ability to observe and recall details and incidents.
  5. Ability to act and resolve parking and traffic problems.
  6. Ability to write standard incident reports in a clear and concise manner.
  7. Ability to communicate in a clear and concise manner under stress and non-stress situations.
  8. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel.
  9. Ability to handle sensitive situations with tact and confidentiality
  10. Ability to work independently and utilize sound judgement
  11. Possess problem solving and conflict resolution skills
  12. Possess good customer service skills


  1. Possess valid driver’s license and maintenance of good driving record
  2. Ability to work various shifts including nights, weekends, and holidays

Conditions of Employment

-  Ability to pass background check

Preferred Qualifications 

  1. Six months previous police/security/military law enforcement training and/or experience preferred.
  2. Successfully completed or ability to complete the Defensive Driver Training Program provided by the State of California for CSU campuses and pass the exam.
  3. Experience working with radios, camera systems, alarms and/or other emergency signaling devices.  

Required Licenses/Certifications 

Valid California Driver's License and maintenance of a safe driving record.

Documents Needed to Apply

Resume -- Applications submitted without resume may be rejected as incomplete.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to student successdiversity, equity and inclusioncommunity engagementphilanthropy, and campus safety.  

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.  

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. 

Background Check Disclaimer  

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Equal Employment Opportunity  
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. 

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit . 

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit . 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at . 
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Eligibility Verification  
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). 

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.



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